The incident, which happened at Tiong Bahru Plaza on Monday, 3 April, went viral after a video posted by Gerald Teo on Facebook racked up close to 3 million views within six hours of its posting.
The video showed the 45-year-old woman repeatedly hitting and yelling at the two girls. A security guard came in to calm her down, but that only seemed to agitate her further, as she continued to attack the girls and even the person behind the camera.
Fortunately, several passers-by came into the shop to help alleviate the intense situation and to stop her from attacking anyone else.
While the post did not provide any context to her explosive rage, the woman seemed to imply that she was angry because she had lost her bracelet and demanded that the shop assistants retrieve it from the backroom
However, her bracelet is visibly on her wrist at the beginning of the video. It fell off in the middle of the altercation, only to disappear after she walked through the backroom curtain.