This was sent on the 3rd May 2017 to #hondamalaysia
I received 3 of your letters in two months telling me to have my airbag replaced. After the first letter I tried to have it replaced at Honda USJ Car Express Service Ctr but was told no stock. Need to wait. When? Don't know!!! Come on Honda Malaysia. You can do better than this.
Today, 15th May, I am here to service my car. I asked if they've stocks of the airbag. Was told they are!!!!! And they're going to replace it for me today!!!
This Honda USJ Express Service Ctr was supposed to call me when they've stocks but DIDNT!!!
First world service centre but 3rd world customer service!!!